Our cancellation policy purely works on settlement schedule. irrespective of payment priority, we charge 2.5% flat cancellation & refund charges, when you use our services as registered user.
Cancellation is only possible if payment settlement from our payment gateway / bank has not taken place.
Once the settlement has been initiated by our Bankers / Online Payment system, we will not be able to cancel the transaction request.
Claims will be settled, and refund will be automated within 5-7 working days of the transaction cancellation to Respective Agent Bank Accounts. Maximum 5-7 working days is the time frame for the user-initiated refund claims.
In case of system failure or any technical error, automated refund will be initiated by system itself and amount will be credited within 5-7 working day (As per bank).
In worst to worst if you face any problem in getting refund, please share a request on INFO@inkope.com. we will surely attend your concerns within shortest possible time.
InkoPe Technologies Private Limited
H.No: 5-164/1365/102 PLOT NO. 1365, 1ST Floor Pragatinagar, Telangana – 500090
Mobile :8480005244